FREE US SHIPPING DETAILS Save 10% Promo code: SAVE10 HOME  |  MY ACCOUNT 


Returns & Exchanges 

Once an item has been removed from its packaging, worn or laundered it cannot be returned/exchanged.  Only un-opened items can be exchanged.

  • Proof of purchase is required in the form of the original Receipt or OrderID for all returns.

  • Returns must be made within 30 days of the original purchase date.  Refunds can only be given on the original credit card (or payment method) used to make the purchase.  For example, we cannot pay you by check if you used a credit card or PayPal.  A refund can never be issued beyond 60 days.

  • Because of health regulations, jockstraps/underwear that has been removed from its packaging, worn or laundered cannot be returned.

  • All items returned MUST be in the original package, unopened with all tags intact.

  • If you order multiple items of the same size, please only open one item to make sure the size fits.  If you do so and find the item does not fit the other (unopened) items can be exchanged.

Items that can be returned will either be refunded, exchanged, or issued a credit in the form of a coupon for a discount on a future purchase.

Shipping fees are never refundable and you are responsible for paying all shipping fees to return a product.  Returns shall be addressed to:

Jockstraps.com
52 Riley Road #385
Celebration, Florida 34747

Please include your order number or a copy of your receipt with any return or exchange.

 


Customer Service
Shipping Rates
Shipping Policy
Return Policy
Frequently Asked Questions
Size Chart
Contact Us
Privacy/Security
Privacy Policy
Terms of Use
Other
History of Jocks
Jockstrap Blog
Athletic Cup Styles
Links
Follow Us
FaceBook
Twitter
Tumblr
Blog
Pinterest
Google +
Instagram

Exclusive Email Updates and Promotions:
  Click here to opt out of Email

© 2015 JockStraps.com All rights reserved. Site Map